Jerry Shaw Custom Saddles

                                             "Where Cowboy Dreams Come True. . . "

Although we occasionally have completed saddles (Check our Saddles in Stock page available for purchase, most of our saddles are sold on a custom order basis.  A custom saddle allows you to have a saddle tailor made to your individual needs and desires. We believe that Cowboys and Cowgirls are unique individuals and have their very own personal likes and dislikes in their saddles and western gear.  We try to accommodate that individuality whenever possible and tailor our saddles and tack items to match the wants, needs and preferences of the cowboys and cowgirls who are going to use them.

Ordering a custom saddle is easy and painless and may be done by telephone, e-mail or by letter sent via the US Mail. The best telephone number to use in placing an order is: (972) 562-6363.  The best e-mail address to use is: jshaw@jshawsaddles.com   

Things move along a bit smoother if you have in mind some of your basic individual requirements when you contact us.  For instance: Type of Saddle, seat size, gullet size, fender length, padded seat or hard seat, type of rigging, choice of leather, cantle height, cinches, stirrups, etc.  We’ll be glad to help you in making these decisions if you are uncertain of your specific needs.  Your preferences will be put into a written order form and sent to you for your confirmation. A $1,000.00 deposit is required to confirm your order.  The balance plus shipping costs is due upon completion of the saddle according to the terms below.

Terms of Payment and Shipping

We ship to anywhere in the Continental USA by FedEx, United Parcel Service (UPS) or United States Parcel Services (USPS). Our preferred carrier for shipping saddles is UPS. For small tack items we generally ship via UPS but often ship by Priority Mail via the United States Postal System.  For shipments outside the USA we typically use USPS, UPS or FedEx.  International shipments must be arranged on an individual basis.

Our payment terms are strict.  All saddle and tack items (including freight) must be paid for in US CURRENCY.  And we must receive full payment BEFORE shipping occurs.  For your convenience, we accept Paypal and the following major credit cards: MasterCard, Visa, Discover and American Express.   You may also pay by Personal Check, Cashier’s Check or Money Order. All shipments are held in our shop until your funds clear our bank.  For Money Orders and Cashier’s Checks clear immediately but personal checks can be up to 10 business days. To pay by using your credit card please call our office at (972) 562-6363 and give us your personal information over the phone. Please do not send credit card information by email.

All International sales (including Canada) must be pre-paid by wire transfer of funds from bank to bank (no credit cards accepted unless we know you well) before saddles and tack is shipped or released for personal pick up.

HOW TO MEASURE A SADDLE

When it comes to saddles, Fit is everything, both for the horse and rider.  One size does not fit all. In order for a saddle to feel "right" to you or to your horse it must be the right size.  Ideally, before building a custom saddle, the purchaser would come to our shop and be fitted for a saddle by sitting in several saddles to find one that best matches his or her likes in comfort.  Then we could go out and measure the horse for the size gullet width and examine the horses back to see if there were other concerns.  Since, under most circumstances that is not feasible, it is best for the purchaser to have a good idea of what is needed before ordering.  Below are pictures / drawings that will help you understand the terminology when we're talking with you about your saddle.

 

Saddle Parts   Illustration courtesy of Western-Saddle-Guide.com